Quality Management and ISO 9000ff certification in the Baltic countries

 

GFE became the no. 1 Consulting Company in the Baltics to prepare industries for the ISO 9000ff Certification

In 1997, GFE was assigned by the German Federal Government's TRANSFORM Programme, which is implemented by the German Bank for Reconstruction (Kreditanstalt für Wiederaufbau - KfW), to provide Quality Management Advice to Latvian private industrial companies. The programme aims among others at improving the competitiveness of Latvian industrial companies on a long-term basis through the provision of management advice.

The focal point of the programme is the provision of advice in the field of Quality Management, particularly assistance to enterprises in their efforts to acquire certification according to ISO 9000xx standards, and, as from 2000, according to ISO 9000:2000 standards. Where necessary and appropriate, the programme also focuses on the implementation of HACCP standards in the companies. Project activities cover all aspects of quality management, ranging from the implementation of Total Quality Management Systems to the preparation of the QM documentation to the final acquisition of ISO certification. The implementation of Quality Management becomes an increasingly important issue for Latvian companies in facilitating cooperation with international clients. An ISO certificate serves as a warrant for well-established operational processes of the company and an efficient organizational structure.

Although Quality Management is a central aspect of the programme, it is not restricted to TQM assistance, it provides on the contrary assistance in virtually all areas which contribute to increasing companies' competitiveness and encouraging co-operation with west European countries. Therefore, the programme is also oriented towards marketing and sales advice, organisational restructuring and optimisation of production processes.

In providing Quality Management Advice to the companies, GFE is being supported by a number of qualified local experts who complement the German consultants' activities and undertake to supervise the project progress during the consultants' absence.

GFE has so far guided a number of 20 Latvian companies to ISO certification. They particularly come from the wood processing, plastics, glass processing, printing and chemical industries. In view of the very positive track record of the individual projects, the German Bank for Reconstruction will continue the Quality Management Programme also in 2001 on behalf of a number of other companies from the wood and food processing, textile and building sectors.

GFE has a pool of qualified and renowned quality management consultants available to prepare companies for certification according to ISO standards.

 

ISO 9000ff Standardization of Polish Industries

In 1995 GFE started a programme of Quality Management and preparation to the ISO 9000 Certification in Poland. Compani

es as DROBEX in Stettin had been advised for the introduction of Quality Management and fulfilment of the ISO 9000ff standards for certification.

This programme was financed for two years by German governmental funds.

 

 

 

 

 

 

GFE experts working in Eastern Europe as Quality Managers and ISO 9000ff certification experts

Name: Rolf Kötteritzsch
Date of birth: 11.01.1944
Nationality: German
Key Qualifications: Master in Communication Technology Engineering
Professional Experience: Executive positions in leading German companies in the industrial electronics and digital communications sectors;

Quality Management Consultant since 1994.

Accredited QM-Auditor

Experience Abroad: Latvia, Lithuania

Quality Management Assistance to Private Lativan companies within the KfW Transform Programme

Public Clients: KfW-TRANSFORM.
Name: Angelika Meissner
Date of birth: 1956
Nationality: German
Key Qualifications: Accredited TQM trainer

Accredited Quality Management Consultant

EOQ Quality Manager and Auditor

Professional Experience: Quality Management Advice to small and medium companies

Auditor on behalf of certifying institutions

Experience Abroad: Latvia, Russia

Quality Management Assistance to Private Lativan companies within the KfW Transform Programme

Public Clients: KfW-TRANSFORM.
Name: Dr. Peter Deubel
Date of birth: 27.05.1947
Nationality: German
Key Qualifications: Ph.D. Wood Engineering

Quality Management Consultant

Accredited Auditor

University Lecturer for Quality Management, Organisation and Planning

Professional Experience: General Management of wood processing plants

Senior Quality Management Consultant

QM and TQM advisory services, particularly in the wood processing sector

Experience Abroad: Latvia, Lithuania, Asia and Central America

Quality Management Assistance to Private Lativan and Lithuanian companies within the KfW Transform Programme

Public Clients: KfW-TRANSFORM.
Professional Experience: * Since 1980 different decision-making positions in operations' management of the BMW AG;

* Since 1996 free-lance advisor.
Name: Dieter Flemmer
Date of birth: 04.11.1937
Nationality: German
Key Qualifications: Production technology, operations management; tools' machinery.
Professional Experience: * Since 1980 different decision-making positions in operations' management of the BMW AG;

* Since 1996 free-lance advisor.

Experience Abroad: Great Britain, Romania, Lithuania, Latvia.
Name: Gerd Wolfgang Heger
Date of birth: 07.06.1943
Nationality: German
Key Qualifications: Business administration, accounting, tax administration
Professional Experience: * Hands-on management experience in production companies since 1975;

* Advisory services for private enterprises in business development, marketing and sales, start-up assistance, business reengineering, controlling since 1994.

Experience Abroad: Saudi Arabia, Switzerland, France, Great Britain, USA.